General Questions

How do I create an account on Afriven?

You can create an account on Afriven by clicking the "Sign Up" button on the website and following the prompts.

How do I place an order on Afriven?

To place an order on Afriven, simply browse the products on the website, add the items you wish to purchase to your shopping cart, and follow the checkout process. You will be prompted to create an account or sign in to your existing account during checkout.

Is it safe to use my credit card on Afriven?

Afriven takes the security of your personal and financial information very seriously. We use industry-standard encryption and security measures to protect your information.

Can I return a product I purchased on Afriven?

The return policy for each product is determined by the Vendor. You can find the Vendor's return policy on the product page or by contacting the Vendor directly.

How do I contact Afriven for assistance?

You can contact Afriven through the following methods: email, phone, and online form. Our contact information and customer support hours can be found on the website.

Order Questions

How do I track the status of my order?

Afriven provides an order tracking feature for Customers to track the status of their orders. This feature is available on the website and can also be accessed through the Customer's account.

Can I change or cancel my order?

You may be able to change or cancel your order if it is still in the pending or processing